Cookies at Trio
We use essential cookies to run the site and count visits anonymously, without cookies. With your permission, we also use analytics and marketing cookies to better understand how the site is used and to measure our campaigns. Details in our Privacy Policy.
At Trio, integrity is the foundation of everything we do. Our compliance program ensures we act ethically and in accordance with the law.
PolicyBRA-GRC-POL-001 · v02
Establishes the principles and guidelines that govern the conduct of Trio's employees, partners, executives, customers, investors and business partners, ensuring alignment with ethical practices and the strengthening of the corporate culture.
PolicyBRA-GRC-POL-002 · v04
Policy for the Prevention and Combating of Money Laundering and Terrorist Financing: establishes the principles, guidelines and responsibilities adopted by Trio to prevent, detect and report such situations, based on Lei nº 9.613/1998 (Law No. 9,613/1998, Brazil's anti-money laundering law) and the applicable regulations.
PolicyBRA-TEC-POL-002 · v04
Explains how Trio collects, uses, stores, shares and protects the personal data of customers, partners, suppliers, employees and end users, in compliance with the LGPD (Brazil's General Data Protection Law), banking secrecy rules and Central Bank of Brazil regulations.
PolicyBRA-TEC-POL-001 · v03
Establishes Trio's principles, guidelines and responsibilities for ensuring the confidentiality, integrity, availability and authenticity of information, in compliance with Resolução BCB nº 85/2021 (Central Bank of Brazil Resolution No. 85/2021).
TermsBRA-JUR-DOC-002 · v01
Terms for the opening, maintenance and closing of a legal entity payment account with Trio Instituição de Pagamento Ltda., setting out the conditions that govern the account and the contracted services.
TermsBRA-JUR-DOC-001 · v01
Terms of use and licensing of the software and technology infrastructure of Trio Tecnologia Ltda., which define the conditions for using the internet banking platform, the API and the other solutions made available to the client.
Report2025 · Trio IP
Annual report of Trio Instituição de Pagamento on the social, environmental and climate responsibility initiatives carried out in fiscal year 2025, in accordance with its Social, Environmental and Climate Responsibility Policy.
Report2026.1 · Trio IP
Semiannual report of the Ombudsman of Trio Instituição de Pagamento for the first half of 2026, with an operational summary, governance and the handling of complaints and other submissions, in accordance with Resolução BCB nº 28/2020 (Central Bank of Brazil Resolution No. 28/2020).
A Payment Institution authorized by the Central Bank of Brazil, with a public information-security policy and high-availability infrastructure of its own.
Channels